Monitoring Technical Support Specialist (NOC)
Description
Supercom is seeking a technical support specialist for its global Monitoring Center (NOC). The role includes continuous monitoring of systems and dashboards, rapid response to real-time alerts, execution of standard incident response procedures, and ongoing tracking to maintain strict SLA compliance. Requirements: 1–2 years of experience in technical support or systems monitoring, knowledge of real-time monitoring tools and Jira Service Desk, strong ability to handle high alert volume, and full availability for 24/7 shifts including nights and holidays. Advantage for candidates with SOC experience, advanced troubleshooting skills, or knowledge of AWS and network protocols. Location: Tel Aviv · Full-time · Department: Support To apply: On the company website, via the button below
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Location
Tel Aviv
Monitoring Technical Support Specialist (NOC)
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