Support Engineer (NOC / Tier 1)
Description
Support Engineer in the NOC at Kela Technologies is a first-line position for handling incidents in our customers' production environments. The role includes monitoring and tracking alerts, receiving support tickets from customers, investigating issues in logs and metrics files, and resolving problems at the first line or escalating them to the Professional Services, Infrastructure, and R&D teams. Required: 1-3 years of experience in technical support, NOC, or a similar operational role, good knowledge of Linux, basic networking, and the ability to read code and logs. The position is for someone reliable and curious, who can remain calm under pressure and provide personalized attention to customers. Location: Tel Aviv · Full-time · Department: Delivery To apply: On the company website, via the button below
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Location
Tel Aviv
Support Engineer (NOC / Tier 1)
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