CX Ops Manager
Description
CX Ops Manager at Guardio, a leading cybersecurity company for consumers, will be responsible for managing the Zendesk system, vendor relations, and compliance at the Support site. The position requires at least 4 years of experience in Operations or Support, proven experience as a BPO or external CX team manager, and deep knowledge of QA planning and quality standards. The candidate will have systems thinking, be able to work with data to make decisions, and master Zendesk admin with the ability to maintain contact with external vendors. Location: Tel Aviv · Remote work · Department: Support To apply: On the company website, via the button below
Details
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Location
Tel Aviv
CX Ops Manager
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