Description

Senior Support Engineer at Fetcherr, a company built on AI technology for demand forecasting in volatile markets. The role serves as the primary technical escalation point for the Support team, with responsibility for resolving complex end-to-end Enterprise customer issues, managing the team's knowledge base and Runbooks, and presenting technical support in customer meetings. Required: Bachelor's degree in Computer Science, 5+ years of experience in B2B SaaS technical support, proficiency in Python and SQL, experience with Data Pipelines and tools such as Airflow/Dagster, and strong communication skills in Arabic and English. Location: Netanya · Remote work · Full-time · Department: Support To apply: On the company website, via the button below

Details

Location

Netanya