Description

Senior Technical Support Engineer at Cyera, the leading company in AI and data security. Your role is to be the technical voice for enterprise customers, deeply investigate complex issues in DSPM, DLP, IAM and access analysis, and lead solutions from initial investigation through resolution. We're looking for someone with 5+ years of experience in technical support in the SaaS or cybersecurity world, who knows how to write scripts in Python/Bash/PowerShell, is experienced working with AWS/Azure/GCP and enterprise authentication policies, and can analyze logs and APIs with proficiency. In this role you'll work closely with Product and Engineering teams to improve the product, write automation tools to accelerate cases, and manage high-level customer relationships with excellent technical communication skills. Location: Tel Aviv · Remote work · Full-time · Department: Customer Success To apply: On the company website, via the button below

Details

Location

Tel Aviv