Customer Experience AI Chatbot Specialist
Description
Artlist is seeking an expert to plan and manage AI chatbot for the Customer Experience team. Your role will be to design and implement conversation flows and prompts on AI platforms, build intent libraries and response templates that will improve deflection rate and CSAT, and continuously monitor performance based on data and agent feedback. Required: 2+ years of background in building workflows on chatbot platforms (such as Intercom or Zendesk AI), ability to work with No-Code platforms, deep understanding of natural language, and a strong analytical mindset applied to monitoring CX metrics. Location: Tel Aviv · Department: Customer experience To apply: On the company website, via the button below
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Location
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Location
Tel Aviv
Customer Experience AI Chatbot Specialist
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